The SIL Implementation Support service provides risk mitigation for mission-critical projects, both IT and organizational. Through a process of quality measurements, SIL will monitor key data points, model trends, and evaluate impact for your new implementation. If trends indicate that key thresholds will be exceeded, SIL will provide both alerts of the variance and possible corrective actions. As plans change, SIL will provide answers for "what-if" scenarios by modeling outcomes and providing recommendations. This service minimizes risk to strategic system implementations by providing timely feedback on performance issues and critical feasibility challenges.
SIL's vast experience in predictive performance modeling and implementations allow for rapid analysis of system's behavior. This service has helped many SIL clients identify potential problem areas, saving time and money by avoiding disastrous errors.
SIL's Implementation Support service provides management and project teams with the precise information they need to keep the project on track. A few of the benefits of this service are that it:
SIL's Implementation Support service is independent of industry, organization type, platform and application. It has been used with a wide range of IT platforms (both open-system and proprietary), including both in-house-developed and COTS application suites (i.e., SAP, J.D. Edwards, Baan, Oracle E-Business Suite, SAS, and PeopleSoft, etc.)
SIL's implementation support service can mean the difference between the success and failure of your next platform or application roll-out.
|Data Collection||FTP and email|
|Size Range||350-2145 pages|
|Media||Electronic, limited hardcopy|
|Level of Detail||Company and situation specific|
|Timing and Schedule|
|Client Time Contribution||<30 total hours for data collection|
|Project Length||Support period|
|Delivery Mechanism||Remote meeting with screen display, periodic site visits|
|Contract Form||Fixed bid|
|Payment Schedule||Deposit and periodic|